Careers
What we are about
As one of London’s leading independent fashion footwear retailers, we’re always on the lookout for enthusiastic, innovative, creative and motivated individuals to join our thriving team.
For us, our business is our team. We’re looking for talent – but we’re also looking to create it. Mentoring and training our people is what makes the TOWER London team a constantly evolving machine – and we’re growing all the time. We foster an atmosphere in which we do what we love and strive to achieve our goals to the best of our abilities and to the highest standards. Sometimes things can get hectic, but that’s how we like it!
So whether you’re after a role in our rapidly expanding head office, an aspiring intern, or want to be part of the TOWER London retail unit, we’re always on the hunt for new team members who know how to work hard and have a great time, with a strong level of commitment and a positive attitude.
Check out our current head office and retail vacancies here or drop us an email at careers@tower-london.com with any questions.
Social Performance Manager
Tower London is seeking a skilled and motivated Paid Social Performance Manager to join our
growing digital marketing team. The ideal candidate will have a passion for
data-driven marketing strategies, a keen eye for detail, and a proven track
record of driving successful paid social campaigns.
Your Duties
Develop and implement comprehensive paid social media strategies across various platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and Pinterest.
Plan, execute, and optimize paid social campaigns to drive brand awareness, engagement, traffic, and conversions while maximizing ROI.
Conduct thorough audience research and segmentation to ensure targeted messaging and effective ad placements.
Collaborate closely with the creative team to develop compelling ad creatives, copy, and landing pages tailored to different audience segments.
Monitor campaign performance, analyze key metrics, and provide actionable insights and recommendations for continuous improvement.
Stay updated on industry trends, best practices, and algorithm changes to adapt strategies accordingly and maintain a competitive edge.
Manage advertising budgets effectively, allocate resources strategically, and ensure campaigns are delivered within budget constraints.
Work cross-functionally with other departments, including e-commerce, content, and analytics, to align paid social initiatives with overall marketing objectives.
Utilize advanced targeting options, A/B testing, and experimentation to optimize ad performance and drive incremental growth.
Keep abreast of emerging technologies and tools in the paid social landscape, and explore opportunities for innovation and experimentation.
Requirements:
Bachelor's degree in Marketing, Advertising, Business, or related field.
Proven experience in managing paid social campaigns, preferably in the retail or e-commerce industry.
In-depth knowledge of paid social platforms, including Facebook Ads Manager, Instagram Ads, Twitter Ads, LinkedIn Ads, Tiktok Ads, and Pinterest Ads.
Strong analytical skills and proficiency in data analysis tools such as Google Analytics, Facebook Analytics, or similar platforms.
Excellent communication skills with the ability to convey complex ideas clearly and concisely.
Creative mindset with a passion for staying ahead of industry trends and exploring new opportunities.
Ability to multitask, prioritize tasks effectively, and thrive in a fast-paced environment.
Results-driven mentality with a focus on achieving measurable KPIs and objectives.
Experience with performance marketing metrics such as CPC, CPM, CPA, ROAS, and LTV.
Familiarity with ad testing methodologies, segmentation strategies, and audience targeting techniques.
Benefits:
Competitive salary commensurate with experience.
Flexible remote work options.
Opportunities for professional development and career growth.
Dynamic and collaborative work environment.
Employee discounts on footwear and accessories.
If you are a proactive
and results-oriented social marketer with a passion for paid social
advertising, we'd love to hear from you! Join Tower London and play a pivotal
role in driving our digital growth and success. Apply now by submitting your
resume and a cover letter detailing your relevant experience and achievements
in paid social media marketing.
Head of Retail
As Head of Retail within TOWER, your prime responsibility is to enable progression across a unique, yet highly tuned quality of retail experience produced and maintained at an in-store level. It is important to consider the impact your influence will have across all consumer-facing TOWER retail sectors.
Your Duties
- Be in continuous contact with; our Board of Directors, Head of Omni-Channel, Digital Commerce Manager and Creative and Marketing Manager to ensure a coherent ethos, retail structure and product approach is maintained across fascia
- Support store managers with training, product launch and execution of best operational practise
- Support store managers with providing the best possible service from knowledge to product advocacy
- Define realistically achievable KPIs, complimentary of weekly, monthly and quarterly budgets
- Oversee portfolios breaking down individual retail space strategies catering to specific consumer requirements and needs
- An ability to interpret statistics and data correctly, so TOWER retail spaces are working at their full potential
- Hands-on approach to store-specific stock package configuration based on; bestsellers, non-selling, fringe customer and core-consumer bases
- You shall be responsible for roll-out and activation of product launch, updating POS systems and successful installation of updated digital systems where applicable
- Identify in-store training and performance monitoring functions, opening doors to oversee retail progression first-hand with tools to troubleshoot and correct issues before they arise
The Essentials
- Experience working across multiple markets at global or national level
- Experience leading a multi-disciplinary team
- Excellent communication skills with an ability to understand your audience driving and delivering change accordingly
- High level interpersonal, negotiation and commercial skills
- Experience within sectors boasting significant strategic components
Please contact us at careers@tower-london.com for further details.
Store Manager
The Essentials
- Minimum of 2 years retail management experience required
- Ideally previous experience in retail management with a branded footwear retailer
- Excellent time management and planning capabilities
- Strong commercial awareness
- Strong visual merchandising skills
- Excellent communication skills
- Proven track record of driving store turn over and achieving annual KPI’s
Your Duties
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales and KPI performance
- Instill a culture of exceptional customer service through coaching and development
- Assist the Regional Manager in monitoring product knowledge and improving where necessary
- Assist Regional Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
- Working with the Regional Manager to ensure the store is working to the highest operational standards
- Drive and deliver KPI’s to targets set
- Manage presentation of company merchandise and make commercial decisions based on relevant store and competitor information
- Communicate and ensure the adherence of all company policies and procedures from all staff and deal with non-compliance accordingly
- Ensure your team are versed on hourly, daily, weekly targets etc. and are aware of key trends and promotions in store
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors as and when required
- Recruit and maintain a high level of candidates to ensure store succession plan is in place
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Please contact us at careers@tower-london.com for further details.
Sales Consultant
Requirements
- To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
- Ask open questions to find out customer’s needs
- To recommend, select and locate the correct merchandise for the customers’ needs
- To provide information about in store offers and promotions
- To receive and process cash and card transactions
- Be aware of latest trends and remain fully updated on product knowledge
- Maintain a customer friendly and customer focused environment at all times
- Guarantee a high level of customer service at all times
- Educate and guide customers about TOWER, the brands and the product we sell
- Ensure store standards are complete and the store is prepared for the next trading day
- Comply with all TOWER policies and procedures at all times
Skills and Knowledge:
- Excellent communication skills
- Able to work effectively within a team environment
- Customer focused
Personal Qualities:
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Fashion conscious and trend aware
- Flexible and reliable
Please contact us at careers@tower-london.com for further details.